At Floriwish, accessible from https://floriwish.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you share with us when you use our website or services.
We may collect the following personal data when you visit or use our services:
Full Name
Email Address
Phone Number
Billing & Delivery Address
Payment Details (processed securely; we do not store card information)
IP Address and browser/device data
Order history and preferences
Any message or query submitted via our contact forms or chat
We use your data to:
Process and deliver your orders
Communicate with you about your order or service
Provide customer support
Send updates, promotions, or newsletters (only with your consent)
Improve website performance and personalize user experience
Prevent fraudulent activity or misuse
We use cookies and similar technologies to:
Track website usage
Save your preferences for future visits
Enhance shopping experience (e.g., remembering cart items)
Analyze performance and troubleshoot issues
You can disable cookies through your browser settings at any time.
We do not sell or rent your personal information.
We may share your data only with:
Trusted third-party delivery or courier partners
Payment processing providers (Razorpay, Paytm, etc.)
Government authorities or law enforcement when legally required
All partners are required to comply with data protection standards.
We use industry-standard encryption (HTTPS/SSL) and secure servers to protect your information. While we take reasonable measures, no method of transmission over the internet is 100% secure.
You have the right to:
Access or update your personal data
Request deletion of your data
Withdraw consent for marketing communication
Contact us for any data-related request via: support@floriwish.com
Our site may contain links to third-party websites (e.g., Instagram, payment gateways). We are not responsible for the privacy practices of those sites.
We do not knowingly collect personal data from children under 13. If you believe a child has provided us information, please contact us, and we will delete it.
We may update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date.